If you live in the USA we ship via USPS or UPS, the shipping times provided at checkout are the average shipping times to your area, please note that these shipping times do not include warehouse handling time, which may be 1-2 business days depending on what you are ordering. [...]
You will receive a tracking email within 24 hours of shipping, please note it may take 24 hours for us to process your order. If you do not receive this email, please check your spam folder as the email sometimes gets blocked by email filters.
REQUIREMENTS FOR A RETURN Items must be in new condition Items must be returned with all original packaging and accessories Items must be received within 30 days of delivery date* There are no Refunds on orders paid via COD. Store Credit will be provided for any product that may be [...]
TATTOO MACHINE/EQUIPMENT WARRANTY POLICY Items designated as Equipment will include: foot switches, power supplies, battery packs, autoclaves and anodizers. Customers have (48) hours after receipt to evaluate machine for irregularities. If any irregularity is found, a replacement will be provided once the original machine is returned. After the initial (48) [...]
Please email us with the pictures of your work. Include your name, comments, inspirations, contact information and your shop name. After our review, a profile will be created for you on our website and your pictures will be uploaded the next time we update.