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FAQs

Guest Posting

By |2023-03-13T01:17:15-07:00March 13th, 2023||

Are you passionate about the art of tattooing? Want an avenue to express your ideas and get exposure to your personal brand? We are currently accepting high quality guest posts. If you are interested, please email us at support@tattoomachineequipment.com about your interest, and we will get back to you as soon as [...]

Link Exchange

By |2023-03-13T01:16:51-07:00March 13th, 2023||

We have traffic volume of over 1000 unique visitors a day. If you have a website related to the tattooing industry and would like a link partnership, email us at support@tattoomachineequipment.com. Related tattoo websites like blogs, wordpresses, news and forums are acceptable as well.

How come I am getting an error message when I pay?

By |2023-03-13T01:15:50-07:00March 13th, 2023|

This may be due to 1 of 4 possible reasons. Your credit card company does not allow you to make online purchases. You may have to call your credit card company to see if they can lift this restriction on your card. Your credit card company does not allow you [...]

Can i pay with a Prepaid Credit Card?

By |2023-03-13T01:15:22-07:00March 13th, 2023|

Yes but not all prepaid credit cards will work for online transactions. Also, not all will work if it is a foreign transaction, since our payment processing bank is in Canada, if you are in the USA or any other country other than Canada, your prepaid credit card company may [...]

Where are we located

By |2023-03-13T01:14:59-07:00March 13th, 2023|

Canada 3871 North Fraser Way, Unit 2 Burnaby BC V5G5J6 Canada USA 1582 Gulf Road #661 Point Roberts WA 98281 USA   Our 2nd store at 113-13980 Maycrest Way in Richmond BC     Interior of our store     Our first store on Vickers Way, back in 2011!  

Do I have to pay taxes or sales tax?

By |2023-03-13T01:14:31-07:00March 13th, 2023|

If you live in the USA, there is no import taxes on orders less than $800 USD. If you live in Canada, there is HST. If you live in BC, there is 12% HST. If you live internationally (UK, Europe, Asia, Southeast Asia, etc..) there are no taxes charged leaving [...]

How do I spot a fake / counterfeit Hildbrandt machine?

By |2023-03-13T01:14:06-07:00March 13th, 2023|

Counterfeit Hildbrandt Machines: There are suppliers selling fake Hildbrandt machines. You can identify them by their thinner frames and lack of a model designation on the frame base. Only Hildbrandt machines come with a codified production series number. If you think you may have purchased a counterfeit Hildbrandt, email us [...]

Does Hildbrandt manufacture Inkstar machines and equipment?

By |2023-03-13T01:13:37-07:00March 13th, 2023|

Inkstar is the entry-level brand of Hildbrandt. Although the equipment are not made in Canada, we have incorporated our design, technical expertise and quality control to make a great imported product. Compared to similarly priced imports, Inkstar machines are capable of needing less voltage to run while able to push [...]

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